Why We Started Mr. Perfect Plumbing
Mr. Perfect Plumbing was started for a simple reason: we knew homeowners deserved better.
Too often, plumbing services feel rushed, unclear, or transactional. Homeowners are left with unanswered questions, surprise costs, or work that doesn’t fully solve the problem. After years in the industry, we saw firsthand how frustrating that experience could be—and we knew there was a better way to do it.
We built Mr. Perfect Plumbing around the idea that plumbing should be honest, professional, and done right the first time.
From day one, our focus has been on quality workmanship, clear communication, and treating every home with care and respect. We don’t believe in shortcuts or pressure tactics. Instead, we take the time to diagnose issues properly, explain options clearly, and deliver solutions that are built to last.
As a locally owned company, our reputation matters to us. We live and work in the same communities we serve, and we stand behind every job we do.
How Our Process Works
We believe great service starts with a clear, predictable process—so you always know what to expect.
- 01: Getting In Touch
You can contact us in whatever way is easiest for you: call us, text us, fill out a form on our website, or book online.
Once we hear from you, we schedule a free onsite estimate at a time that works for your schedule. - 02: Appointment Confirmation & Arrival
After your appoint is scheduled, we’ll text you to confirm your appointment. On the day of service, we’ll text you again when we’re on the way, including a live tracking link so you know exactly when your technician will arrive.
We respect your time and believe communication should be proactive—not reactive. - 03: Respect for Your Home
When our technician arrives, professionalism comes first.
Our technicians wear protective booties to protect your floors, treat your home with care and respect, and take time to listen before starting any work. - 04: Diagnosis & Evaluation
Once onsite, we diagnose the issue you called us for, assess any additional concerns you’d like us to look at, and let you know if we identify other existing or developing issues that could cause future problems.
We believe in transparency—no surprises and no rushed decisions. - 05: Clear Options & Honest Recommendations
After the evaluation, we provide a clear onsite estimate, walk you through your options in plain language, and recommend only what is necessary.
We will never sell you services you do not need. Our role is to inform and advise—you remain in control. - 06: Approval, Timing & Flexibility
If you approve the work and parts are readily available, we can often complete the job during the same visit.
If you’re not ready to move forward, that’s completely okay. We’re homeowners too. We understand that some decisions take time. If you need to think it over, we’ll send your estimate and follow up respectfully without pressure. - 07: Completion & Follow‑Up
Once the job is completed, we review everything with you to ensure it meets your expectations, collect payment, and ask for an honest review.
Then, we’re on our way—knowing the work was done right.
Careers At Mr. Perfect Plumbing
We’re intentional about the people we bring onto our team.
Mr. Perfect Plumbing is a place for professionals who take pride in their work, value integrity, and want to grow in the trades. We invest in training, support long-term development, and foster a culture built on respect and accountability.
Built On Trust and Real Customer Reviews
Much of growth comes from referrals and repeat customers. That trust is earned by showing up, communicating clearly, and standing behind our work.
If you’d like to hear directly from homeowners we’ve worked with, we invite you to read our customer reviews.
Frequently Asked Questions
- Q: Do you offer free estimates?
Yes. We provide free onsite estimates so you can understand the scope, cost, and options before making a decision.
- Q: Will I know when the technician is arriving?
Yes. You’ll receive a text confirmation of your appointment and a second text when the technician is on the way, including a live tracking link.
- Q: Do I have to decide on the spot?
No. There is no obligation to approve work during the visit. If you need time to think, we’ll send your estimate and follow up later.
- Q: Do you pressure customers into repairs?
No. We do not believe in high-pressure sales. We explain what we see, recommend what’s necessary, and leave the decision entirely up to you.
- Q: Can the work be completed the same day?
In many cases, yes. If the work is approved and parts are readily available, we can often complete the job during the same visit.
- Q: How do you protect my home while working?
Our technicians wear protective booties, work cleanly, and treat your home with the same respect they would their own.
- Q: What happens after the job is done?
We confirm your satisfaction, collect payment, and ask for an honest review. If you have questions afterward, we’re always available.